Safety Guidelines

Your safety is our top priority. Follow these guidelines for a secure dating experience.

1. Protect Your Personal Information

Until you know someone well, be cautious about sharing:

  • Your home or work address
  • Financial information or income details
  • Social security or identity numbers
  • Details about your daily routine
  • Information about your family members

Take your time getting to know matches through our platform before sharing personal contact details.

2. Keep Conversations on the Platform

Our messaging system is designed to protect you. When you chat through Good Hearted:

  • We can detect and warn about suspicious behavior
  • You can report inappropriate messages
  • Your personal phone number and email remain private

Be cautious of anyone who pressures you to move to other platforms quickly.

3. Meeting in Person

When you're ready to meet a match in person:

  • Meet in public: Choose busy, well-lit locations like cafes or restaurants
  • Tell someone: Share your plans with a friend or family member
  • Arrange your own transport: Drive yourself or use a rideshare service
  • Stay sober: Keep a clear head on first meetings
  • Trust your instincts: If something feels wrong, leave

Never feel pressured to meet before you're ready. A genuine match will respect your boundaries.

4. Video Calls First

Before meeting in person, consider having a video call. This helps you:

  • Verify the person matches their photos
  • Get a better sense of their personality
  • Identify any red flags in a safe environment
  • Build comfort before an in-person meeting

5. Recognizing Red Flags

Be cautious of anyone who:

  • Asks for money or financial assistance
  • Makes excessive declarations of love very quickly
  • Refuses to video chat or meet in person
  • Has inconsistent stories or details
  • Pressures you to share intimate photos
  • Tries to isolate you from friends and family
  • Becomes aggressive when boundaries are set

Report any suspicious behavior to our team immediately.

6. Reporting and Blocking

If someone makes you uncomfortable, you can:

  • Block them: Prevents all future contact
  • Report them: Our team reviews all reports within 24 hours
  • Unmatch: Remove someone from your matches

You don't need to explain your reasons. Your comfort and safety come first.

7. Community Standards

Good Hearted is built on respect. We do not tolerate:

  • Harassment or abusive language
  • Hate speech or discrimination
  • Threats of violence
  • Sharing intimate images without consent
  • Scams or fraudulent behavior
  • Fake profiles or impersonation

Violations result in immediate account termination.

8. Financial Safety

Never send money to someone you've met online, no matter the reason given. Common scams include:

  • Emergency situations requiring immediate funds
  • Business opportunities or investments
  • Travel expenses to meet you
  • Medical bills or family emergencies

A genuine match will never ask for money.

Emergency Resources

If you're in immediate danger, contact your local emergency services.

Additional resources:

  • National Domestic Violence Hotline (US): 1-800-799-7233
  • Crisis Text Line: Text HOME to 741741
  • RAINN Sexual Assault Hotline: 1-800-656-4673

To report safety concerns on our platform, email safety@goodhearted.app.